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This HIPAA Policy describes Our policies and procedures on the collection, use and disclosure of Your information as it relates to Protected Health Information (PHI)
Use and Disclosure of Protected Health Information (PHI)
1.1. Dragonfly Holding LLC may use and disclose PHI about an individual for the purposes of treatment, payment, and healthcare operations without obtaining the individual’s authorization.
1.2. In the event that a client falls ill and requires hospitalization, Dragonfly Holding LLC may disclose relevant PHI to healthcare providers involved in the client’s care to ensure appropriate treatment.
1.3. If someone poses a potential threat to themselves or others, Dragonfly Holding LLC may disclose necessary PHI to the appropriate authorities or individuals who can mitigate the threat, in accordance with applicable laws and regulations.
Individual’s Rights and Exercising Those Rights
2.1. Individuals have the right to inspect and obtain a copy of their own PHI maintained by Dragonfly Holding LLC, with certain limited exceptions.
2.2. Individuals have the right to request corrections or amendments to their PHI if they believe it to be inaccurate or incomplete, provided that the request meets specific criteria outlined by applicable regulations.
2.3. Individuals have the right to request restrictions on the use or disclosure of their PHI for treatment, payment, or healthcare operations, and Dragonfly Holding LLC will consider such requests, except where prohibited by law.
2.4. Individuals have the right to request confidential communications of their PHI, such as through a specific email address or mailing address, and Dragonfly Holding LLC will accommodate reasonable requests.
2.5. Individuals have the right to obtain an accounting of certain disclosures of their PHI made by Dragonfly Holding LLC, except for disclosures related to treatment, payment, healthcare operations, or other exceptions as defined by applicable regulations.
2.6. Individuals have the right to receive a notice of privacy practices that explains their rights and how Dragonfly Holding LLC uses and discloses PHI.
Legal Duties of the Covered Entity
3.1. Dragonfly Holding LLC is committed to maintaining the privacy and security of PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations.
3.2. Dragonfly Holding LLC will use appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of PHI.
3.3. Dragonfly Holding LLC will mitigate any breaches of unsecured PHI in accordance with the requirements of the HIPAA Breach Notification Rule.
3.4. Dragonfly Holding LLC will maintain and provide individuals with access to a Notice of Privacy Practices that describes their rights, your legal duties, and Cali Recovery Inc.’s privacy practices.
No mobile information will be shared with third parties /affiliates for marketing/promotional purposes.
SMS Messaging
We may send SMS messages for appointment reminders, service updates, and follow-ups. Message frequency varies based on your interactions with us. You can opt out anytime by texting STOP, or get help by texting HELP. Standard carrier rates may apply.
We collect your mobile number and message interaction data solely to provide SMS services. This information may be shared with subcontractors who support our customer service operations. We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have questions or need support, please contact us at rishi@clearmindtreatment.com or call 818-210-4817.
Contact Information for Privacy Policies
4.1. Individuals can contact the Privacy Officer at Dragonfly Holding LLC. for further information about privacy policies, concerns, or to exercise their rights regarding PHI.
Privacy Officer:
Name: Rishi Khatri
Position: Administrator
Email: rishi@clearmindtreatment.com
Phone: 310-571-5957